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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: irongladiator on April 15, 2015, 02:27:46 PM

Title: Easy Method to Programming Keys
Post by: irongladiator on April 15, 2015, 02:27:46 PM

Hello Mitel Techs,
Is there anyway to import key programming? (e.g. Excel) I was looking for a way to do so , but thus far....nothing. My complaint is that it takes so long when going from key to key. Especially when you got a 5340 and the customer wants all keys remapped. It's absolutely painful going from key to key.

Thanks for any info.

-Iron

Title: Re: Easy Method to Programming Keys
Post by: irongladiator on April 15, 2015, 02:34:26 PM

I'm familiar with the:
(http://i583.photobucket.com/albums/ss280/2005_KJ_Owner/53XX%20PCApp.jpg)
However my company is a "Hosted Mitel Service Provider" so connecting locally is not an option for me. This would probably be my go to tool as on my phone (locally) it works great!

Thanks,
-Iron

Title: Re: Easy Method to Programming Keys
Post by: johnp on April 15, 2015, 03:44:23 PM

Do you have access to the controller for programming?

Title: Re: Easy Method to Programming Keys
Post by: ralph on April 15, 2015, 05:07:07 PM

Learn to use the CSV inport/export files.
I use them all the time to update mass amounts of keys.


Ralph

Title: Re: Easy Method to Programming Keys
Post by: irongladiator on April 15, 2015, 08:17:34 PM

Quote from: ralph on April 15, 2015, 05:07:07 PM

Learn to use the CSV inport/export files.
I use them all the time to update mass amounts of keys.


Ralph

Hi ralph,
I have learned today on how to use them, it'll be a life saver in the future for sure.

Thanks,
-Iron

Title: Re: Easy Method to Programming Keys
Post by: johnp on April 15, 2015, 08:41:56 PM

Just remember it's best to only have the buttons you want to change, especially when dealing with hot desk that has 96 or whatever. I always strip it down.

When adding a button to mutliple user, I put only the buttons needed and the values. If you try to do all, you'll find out why  :(

Title: Re: Easy Method to Programming Keys
Post by: ralph on April 16, 2015, 08:24:12 AM

In general, I usually create an upload to blank the keys 1st.  - only the ones I'm changing - and then upload the changes.  It just seems to work better with SDS errors for some reason.
But bear in mind, this may delete all members of a hunt group of keys, so you have to be cautious of that.
With speed dial keys you don't have to do this.

Also, you don't have to delete the labels.  A button can be labeled without having anything assigned.

Ralph