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Mitel Forums => Mitel Software Applications => Topic started by: admorel on April 07, 2015, 12:12:24 PM

Title: 2 extensions linked to one nupoint VM box
Post by: admorel on April 07, 2015, 12:12:24 PM

Hi,

I'm looking to assign an existing users VM box to a new extension, but would like to keep that VM box linked to the original users extension. Any way to do this?

Thanks.

Title: Re: 2 extensions linked to one nupoint VM box
Post by: ralph on April 07, 2015, 01:15:28 PM

Renumber the mailbox to match the new extension.
Then put in the old extension as an "Alternative Extension".
It will now answer for both extensions but light the light on the new one.

Ralph