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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: OzzO on March 30, 2015, 04:14:24 AM

Title: Forward external calls only
Post by: OzzO on March 30, 2015, 04:14:24 AM

Hello all,

We have a Mitel PBX system and have received a very specific user request:

Where a manager wants to receive internal calls and forward all external calls to his secretary. Is this possible?

Thanks in advance.

Title: Re: Forward external calls only
Post by: DND ON on March 30, 2015, 11:00:59 AM

Sure, just enable the correct call types on the forward paths.

Title: Re: Forward external calls only
Post by: mshimala on March 30, 2015, 04:47:54 PM

I agree. Go to  devices and feature codes///phones///the extension then go to forwarding path and select the FWD path and then make the changes from there.

See attachment for example...