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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dan231 on February 23, 2015, 11:22:55 AM

Title: Call forwarding question when in a hunt group
Post by: dan231 on February 23, 2015, 11:22:55 AM

I have a phone in a hunt group as a member.  There is no user for this phone, but we still want to keep the line active.
The dept head wants the phone calls to be forwarded to his ext.  Which I can do easily enough, but he is also in that hunt group (member).

What problems, if any, will this cause that dept head?

Thanks,
Dan

Title: Re: Call forwarding question when in a hunt group
Post by: cholzhauer on February 23, 2015, 11:25:59 AM

IIRC the hunt group calls won't be forwarded (we learned that the hard way trying to deal with snow emergencies)

Title: Re: Call forwarding question when in a hunt group
Post by: dan231 on February 23, 2015, 11:32:55 AM

Quote from: cholzhauer on February 23, 2015, 11:25:59 AM

IIRC the hunt group calls won't be forwarded (we learned that the hard way trying to deal with snow emergencies)

Good to know.  Thank you!

Title: Re: Call forwarding question when in a hunt group
Post by: DND ON on February 23, 2015, 01:06:37 PM

Hunt group calls will be forwarded to an internal extension, but not off site.

Title: Re: Call forwarding question when in a hunt group
Post by: dwayneg on February 23, 2015, 01:40:38 PM

Actually both yes and no are correct answers.  Hunt group calls follow MANUAL forwards (code 355 by default, internal destinations only) and destination rings whenever original phone would.  Hunt group calls do not follow SYSTEM FORWARD paths (done through db programming.  So take your pick.