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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rlafata on February 17, 2015, 11:26:05 AM

Title: Two extensions going to the same voice mail box
Post by: rlafata on February 17, 2015, 11:26:05 AM

Request to add an additional extension to a 5330 IP phone and have it go to the same voice mail box as main extension.  Main extension is 21273 and added extension 21272. They want 21272 if not answered go to 21273 voice mail box.  Running 6.0.3 and Nupoint 16.2

Title: Re: Two extensions going to the same voice mail box
Post by: ralph on February 17, 2015, 11:54:12 AM

In the NuPoint you have an option for an alternate extension.
Put 21272 as the alternate extension to 21273

Ralph

Title: Re: Two extensions going to the same voice mail box
Post by: rlafata on February 17, 2015, 02:06:17 PM

I forgot about that option on the Nupoint. That did it Ralph.   Thanks!   :)

Title: Re: Two extensions going to the same voice mail box
Post by: pmhaynes on February 18, 2015, 07:44:01 AM

Quote from: ralph on February 17, 2015, 11:54:12 AM

In the NuPoint you have an option for an alternate extension.
Put 21272 as the alternate extension to 21273

Ralph

That's a new one to me, sounds very useful. Thx Ralph