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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: WallIT on January 13, 2015, 06:34:52 AM

Title: record-a-call time/length limit?
Post by: WallIT on January 13, 2015, 06:34:52 AM

Hi all,

We have a few users who like the record-a-call feature. We recently reduced our Exchange attachment limits down to 30mb and now we are finding some record-a-call recordings are not being forwarded as email attachments.

I get all undeliverable reports via email and regularly get messages saying 30:00 minutes of record-a-call was not delivered to the end user because the email is 37mb.

Is there a way to limit the record-a-call feature to only 20 or 25 minutes? I would prefer this over increasing our Exchange limit.

Many thanks.

Title: Re: record-a-call time/length limit?
Post by: IPInstaller on January 13, 2015, 09:05:05 AM

In the voice processor Timers and Limits, you will see
Record-A-Call Max Message Length.
Hope this is what you are looking for.

Title: Re: record-a-call time/length limit?
Post by: WallIT on January 13, 2015, 09:15:08 AM

Excellent thanks. I thought it would be a per-user setting, but a global setting saves me time

much appreciated.