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Mitel Forums => Mitel Software Applications => Topic started by: Stefanovitch on January 13, 2015, 01:12:05 AM

Title: UCA (MiCollab) softphone voice quality
Post by: Stefanovitch on January 13, 2015, 01:12:05 AM
What can you do to get the best voice quality running UCA softphones externally ?
Customer is using VPN at the moment and it's not that good.
Via MBG in TW mode ? IS that the preferred way ? Pro/Cons ?

Customer currently has problems with voice quality and just getting the UCA  to work properly, like sometimes it pops but cant answer, or it sits saying Im on a call but Im not.