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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: SUSD on December 23, 2014, 03:12:15 PM

Title: Trunk dial access
Post by: SUSD on December 23, 2014, 03:12:15 PM

3300 MXe 2-Clustered Rel 4.2 / 10.2.0.26_2  EMB-VM 6-SX200 10-ASU

This is probably the most noob question. I haven't figured it out and maybe I can't do it.

We have a PRI connected to our 3300. Just about anyone of course can dial 9 to get an outside line. Can I direct dial access a trunk on a PRI ? Where should I be looking for a dial access code ?

Thanks.

Title: Re: Trunk dial access
Post by: ralph on December 23, 2014, 03:35:58 PM

There is a FAC that is for direct trunk select.
usage is <FAC>+<trunk number XXXX>
It will connect you directly to a trunk.
Your COS has to allow it.

Ralph

Title: Re: Trunk dial access
Post by: SUSD on December 23, 2014, 03:57:14 PM

Ah,

I found it now, it's Individual Trunk Access.  I was looking under Trunk access. But I knew if Ralph said it was there, it must be.

Thanks again !