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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: MrNitch on December 18, 2014, 02:17:28 PM

Title: Phones not showing Voice Mail Notification
Post by: MrNitch on December 18, 2014, 02:17:28 PM

I am overlooking a basic setting some where, we have a 5000 HX with Unified Voice Messaging running DB 6.0.2 . On the user phones none of them are being notified when they have voicemails, the mailboxes are associated with the phone. This is happening for all phones on this particular PBX. They can check them and all just fine, the associated extensions are correct for the phone and the mailbox has the correct notification phone set.

Thank you for your help.

Thanks
Kenny

Title: Re: Phones not showing Voice Mail Notification
Post by: dwayneg on December 18, 2014, 05:00:32 PM

And you do have a MESSAGE NOTIFICATION APP (2501 by default, usually)?  And you do have a MSG key programmed on the phone keymap?  Just for fun, from another phone dial 367 (Silent Message) and an ext...the other phone's msg lamp should come on and show a msg from you.

Title: Re: Phones not showing Voice Mail Notification
Post by: MrNitch on December 18, 2014, 05:22:30 PM

Thanks! Didn't have Message Notification App.