Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: StarLog on February 08, 2010, 08:19:38 PM

Title: Inter-Tel 8602 Softphone need help
Post by: StarLog on February 08, 2010, 08:19:38 PM

I am told the 8602 will connect to my 5200.
I have installed on both Win7 and Win XP Pro, with the same results, I am pretty sure it is the setup on the 5200.

This is what I see in the log when I try to connect.

Code: [Select]

Starting communications subsystem.
Watching for winding modules.
Broadcasting UDP messages to find local IPRC/IPRA.
Trying to find remote IPRC/IPRA via TCP messages.
No local IPRC/IPRA responded to our broadcast.
Trying to find remote IPRC/IPRA via TCP messages.
Connection established.  Waiting for authentication...
[b]Device ID is not programmed into the remote IP card.[/b]
Could not establish a connection to Call Processing.I have setup the end-point as a valid extension and set the MAC to 00:00:00:00:01:16 which is the extension for that device.


In the softphone I setup the normal IP addresses, and then tried the MAC of the network card locally.

Anyone have any pointers.

Title: Re: Inter-Tel 8602 Softphone need help
Post by: StarLog on February 16, 2010, 10:25:05 PM

OOPs !!

I needed a license to make this work.

Title: Re: Inter-Tel 8602 Softphone need help
Post by: Chakara on February 16, 2010, 11:05:52 PM

  Thanks for letting us know that you got it working and how....

-Chak

Title: Re: Inter-Tel 8602 Softphone need help
Post by: mav on June 03, 2011, 03:05:56 PM

By the way, no official support on Win 7