Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Rick La Grande on December 16, 2014, 05:48:02 PM
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Looking for help.I have a customer that has 4 sx 200 2 CXI and 2 AX. He has 5 separate companies using these systems that are linked together. At the main location he has 3 hunt/ring groups separating the 3 companies that all use the same building. He is looking at going to a PRI instead of loopstart trunks. He wants the 2 hunt/ring groups that are all the same extensions to be able to distinguish which Company name they answer the phone with using DID's. Is there a way to label or place a distinctive ring for a specific hunt group based on the number they dialed?
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It would depend on how things are setup, but yes I think you could have a different ring and possibly show dnis while ringing and ani after answer
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How would you go about making that work? The only way I can see that I can make it have a different tone is by programming a DTS key in sub form 9 and in the technical document it state that it can not be a multi-call. Does a all ring hunt group count as a multi call?
[R#: Applies to Key Line (but not multi-call) keys, DTS keys and CO line keys. Enter a number from 1-16 to assign the line a ringing tone. For more information about tones, see Distinctive Ringing Tones.]