Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: Hershel on December 12, 2014, 10:57:02 AM

Title: UCA Chat... reporting metrics
Post by: Hershel on December 12, 2014, 10:57:02 AM
Is there a way to run a report on the frequency that a user send chat messages?

I have a client that has users abusing the IM feature and would like to pull some stats.  I know they can download the chat history from the server but they would rather just see stats then read through an entire history.

Thx