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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: TechySP on December 09, 2014, 04:34:39 AM

Title: Mitel 3300 Digital Links/Trunks
Post by: TechySP on December 09, 2014, 04:34:39 AM
Hello, I am relatively new to Mitel systems and was hoping to get some advice on a couple of alarms that flagged up on my system.
They are related to digital links and trunks but I am not sure how to resolve the issue.

Trunks                                                                         
----------------------------------------------------------                     
|                |                              | Total  |                     
| Cab Shelf Slot |      Card Description        | Faults |                     
----------------------------------------------------------                     
|  6    1     2  | MC269Ax Universal E1         |   30   |                     
----------------------------------------------------------                     
Digital Links                                                                   
----------------------------------------------------------                     
|                |                              | Total  |                     
| Cab Shelf Slot |      Card Description        | Faults |                     
----------------------------------------------------------                     
|  6    1     2  | MC269Ax Universal E1         |    1   |                     
----------------------------------------------------------                     
NETSYNC source                                                                 
-------------------------------------------------                               
| Plane    |       Condition                    |                               
-------------------------------------------------                               
| Active   | Not synchronized to primary source |                               
-------------------------------------------------   

Any help would be much appreciated.

Regards,

Shane
Title: Re: Mitel 3300 Digital Links/Trunks
Post by: x-man on December 09, 2014, 06:05:03 AM
First job woul be to set your netsync source to your PLID for the pri card. Then do a dtstat read and then a dtstat clear and then see what faults come back if any.
Title: Re: Mitel 3300 Digital Links/Trunks
Post by: ralph on December 09, 2014, 08:10:35 AM
It looks to me as if you have a down PRI.
You may want to find out what that circ is for and contact your carrier to see what they see.

Ralph
Title: Re: Mitel 3300 Digital Links/Trunks
Post by: mszodiac on December 09, 2014, 08:40:40 AM
Go to your digital links and find out the exact PLID of your E1 ie. 6 1 2 1.  Then you can go to the maintenance command and run DTSTAT READ <PLID>.  You should get something like this:

Universal E1          6 1  2  1                                                 
Link is Available                                                        ----> if you get something like "Link not available, sync not present", then check your connections and/or call your carrier.     
         duty                             bit                                   
         cycle       framing              error                                 
Time     (%)         losses     slips     rate                                 
------------------------------------------------                               
14:39    100            0           0         0                                 
------------------------------------------------