Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: akuhn on December 04, 2014, 11:36:47 AM
-
Yesterday, while I was out of the office (of course), our Mitel 5000 broadcast some beeps over the entire system (about 70 phones) every 3 minutes or so for a period of time in the morning.
I am assuming that perhaps someone accidentally pressed the key codes for a page - although the every 3 minutes thing is something I've never heard of.
Is there anyway - 24 hours later - to see in some kind of log what happened? We've put in a ticket to customer support at Mitel - but that isn't always very speedy.
Thanks.
Adam in DC
-
Based on your description, is it possible that you have a device such as a fax or modem that is trying to call an outside number starting with 7 (page code) without first accessing an outside line? That would explain all the DTMF and the re-tries.
By the way, if you do have faxes on the system you should set their extensions as house phones, set to dial 8 or 92XXX for outside access when they go off hook.
One more possibility is a VM mailbox set for remote notification but number not programmed as CO. If that's the case the mbox user would eventually get a message in mailbox telling him remote notification failed.
-
thanks. sounds plausible. I've never done anything like you've described, but I'll see if I can figure it out.