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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: lyzard00 on November 22, 2014, 03:35:08 PM

Title: lost connectivity between two 3300 after upgrade
Post by: lyzard00 on November 22, 2014, 03:35:08 PM

hi

i have two 3300 mxe in rls 4.1 connected each other for ipx/net.

one is label as main and second is label as gateway.
it working fine about 4 yrs. i need upgrading because phone 5330e is not supported in rls 4.1
i did the upgrade to the main and they working perfect ,one week later i did the upgrade to the gateway, here is my problem,
when the equipment is up and running, after 30 minutes I lose communication with the main.
I have to go through the serial port on the gateway and type this command: mips_reset
retrieves the connectivity for 30 minutes more.

Title: Re: lost connectivity between two 3300 after upgrade
Post by: lundah on November 23, 2014, 04:28:34 PM

Bad controller chassis, specifically the MIPS processor which runs the internal L2 switch. Known issue, only fix is to replace the controller chassis.

Title: Re: lost connectivity between two 3300 after upgrade
Post by: lyzard00 on November 24, 2014, 10:05:47 PM

I replace the chasis but still the same

Title: Re: lost connectivity between two 3300 after upgrade
Post by: lyzard00 on November 24, 2014, 10:14:40 PM

Can i use the 4.1 backup on rls 6.0?

Title: Re: lost connectivity between two 3300 after upgrade
Post by: marcolive on November 24, 2014, 11:00:40 PM

Yes, there is an upgrade path from 4.1 to 6
Try this command in maintenance command : upgrade bootrom all
This wil upgrade MIPS firmware
Hope that helps!