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Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: roldis11 on November 21, 2014, 10:07:40 AM

Title: SMDR report real-time response.
Post by: roldis11 on November 21, 2014, 10:07:40 AM

SMDR report real-time response.
Greetings.
How to program a SX 200 ICP to report the actual time when the called party answers, the same one 3300 logs reports it correctly, now sx 200 ICP reports all the time but there is no answer.
Thank you.
Reporte SMDR tiempo real de respuesta.
Saludos.
¿Cómo programar una Sx 200 ICP para que reporte el tiempo real cuando el usuario llamado responda, con los mismo troncos una 3300 lo reporta correctamente, ahora la sx 200 ICP reporta todo el tiempo aunque no haya respuesta.
Gracias.

Title: Re: SMDR report real-time response.
Post by: acejavelin on January 05, 2015, 10:58:28 PM

The only way this works is worth is with a positive connect/disconnect trunk, like a PRI or T1, it will not work with analog trunks, set your SMDR options to drop unanswered calls and calls less than 3 digits.