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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: StarLog on January 22, 2010, 05:34:55 PM

Title: Junioer SSG5 and Mitel 5K
Post by: StarLog on January 22, 2010, 05:34:55 PM
We have a Juniper SSG-5, beind it is a Mitel 5200.
I want to connect a 5340 phone at home on my Roadrunner, and expect it to call the 5K.
Has anyone done this, and does anyone have a sample config for the SSG5.
Title: Re: Junioer SSG5 and Mitel 5K
Post by: v2win on January 22, 2010, 05:51:06 PM
From your home behind the SSG-5 can you ping the phone system?

If yes there are three options

the first is you can set upa dhcp server to hand out the correct option to the phone so it will boot

second you can statically assign all the IP information for the phone (hold down the up volume arrow when you plug the phone in)

and last you could set the phone up as a teleworker set (hold down the 7 key when you plug the phone in)
Title: Re: Junioer SSG5 and Mitel 5K
Post by: StarLog on January 24, 2010, 10:33:47 AM
v2win,

thanks, teleworker, does that require a teleworker server.?

The 5000 does not have sip enabled, I think the problem is at the office side, it may be the NAT is not setup correctly.
I can get to the system via port 8080 but then when I setup a phone at home to connect the TFTP process does not start.

Will look at the NAT on Monday
Title: Re: Junioer SSG5 and Mitel 5K
Post by: ralph on January 25, 2010, 09:02:01 AM
Easiest way to do this is to set the phone to teleworker mode.   -boot while holding the 7 key and put in the IP address of the 3300.

This requires one of three things:
1- a Teleworker server installed to proxie the 3300
2- a VPN directly to your corporate network.  - you'll need to be able to ping your 3300 from your home network.
3- a public IP address assigned directly to the 3300.  - highly NOT recommended.

In general terms, if you can't ping either a teleworker server or the 3300 this isn't going to happen.

Ralph