Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Mattmayn on November 18, 2014, 06:33:42 PM

Title: Hosted User Service
Post by: Mattmayn on November 18, 2014, 06:33:42 PM

I have a system that was decommissioned that I need to remove from the Network elements form, but it will not allow me to delete it because it "has an entry in hosted user service." Problem is that I do not see any users anywhere associated with this 3300. Can someone help me find the SDS Debug? PM the info please.

Or any other ideas?

Title: Re: Hosted User Service
Post by: bluewhite4 on November 18, 2014, 07:12:41 PM

What software version are you on?

There was a maintenance command I can give you tomorrow that worked for me.

Title: Re: Hosted User Service
Post by: Mattmayn on November 18, 2014, 07:21:02 PM

I think it is 6.0

Title: Re: Hosted User Service
Post by: bluewhite4 on November 18, 2014, 07:34:40 PM

I'm not sure at what software level it was added, but try "RemoveNE <NameOfElement>"

Title: Re: Hosted User Service
Post by: sarond on November 19, 2014, 03:20:11 AM

I have used this a couple of times, the last time I used it I think I was left with corruption.
The other times it worked fine.

Title: Re: Hosted User Service
Post by: lundah on November 19, 2014, 07:04:44 AM

You probably still have a telephone directory entry that references a dn on the node you're trying to remove.

Title: Re: Hosted User Service
Post by: johnp on November 19, 2014, 06:24:31 PM

I would just do a bootInstall and relicense

Title: Re: Hosted User Service
Post by: mszodiac on November 29, 2014, 10:00:12 PM

I'm assuming you removed SDS share on the system before it got decommissioned?  Otherwise, it definitely is a pain to remove that system in the network. 

Title: Re: Hosted User Service
Post by: Mattmayn on November 30, 2014, 05:47:41 AM

No, it was just taken out. I had them bring it back on line to remove it correctly.