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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: EZEK on November 05, 2014, 03:12:50 PM

Title: call forward to a different VM
Post by: EZEK on November 05, 2014, 03:12:50 PM

I need to know how to configure the 3300 to make a forward for ext. 5225 to 5228 and if no answer it goes to the VM of 5228.

I need it in details

Title: Re: call forward to a different VM
Post by: boycey9 on November 05, 2014, 03:16:47 PM

Assuming you are using the Embedded voicemail
create a hunt group *5228,
set a reroute on this hunt group to voicemail
Set 1st Alternative reroute on 5225 to 5228
Set 2nd Alternative reroute on 5225 to *5228

Title: Re: call forward to a different VM
Post by: EZEK on November 05, 2014, 03:29:38 PM

Quote from: EZEK on November 05, 2014, 03:12:50 PM

I need to know how to configure the 3300 to make a forward for ext. 5225 to 5228 and if no answer it goes to the VM of 5228.

I need it in details

thanks