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Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on November 04, 2014, 02:55:10 PM

Title: Second call on message
Post by: Mattmayn on November 04, 2014, 02:55:10 PM

Ok, I wouldn't believe this if I didn't have the mp3 to prove it. A caller leaves a message and hangs up, but then you hear them calling someone else. How the heck is that possible?

Title: Re: Second call on message
Post by: zackf on November 07, 2014, 02:28:30 PM

If instead of hanging up, they actually created a conference call I could conceivably see how that might happen.

Title: Re: Second call on message
Post by: ralph on November 07, 2014, 03:37:55 PM

Is the person leaving the message an internal person or someone calling in from the outside?
If it's someone calling from the outside then it's a PEBCAK error on their end.

Ralph

Title: Re: Second call on message
Post by: Mattmayn on November 08, 2014, 06:16:04 AM

Ralph, if is an outside caller that is leaving the message and then calling again. To a competitor, oops. What does PEBCAK error mean and what can I do about it?

Title: Re: Second call on message
Post by: sarond on November 08, 2014, 05:04:33 PM

PEBCAK = Problem Exist Between Chair And Keyboard :) You can't usually fix a PEBCAK error  ;)

Title: Re: Second call on message
Post by: Mattmayn on November 08, 2014, 05:06:55 PM

Lol. So many acronyms.