Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: tscht28 on January 13, 2010, 06:11:11 PM

Title: Mitel 3300 & OCS R2 Integratio - Caller
Post by: tscht28 on January 13, 2010, 06:11:11 PM

We are nearing the end of or OCS integratiion with our Mitel 3300 and have one bug that we cannot iron out.  When we place a call from our "OCS Testuser" using the microsoft office communicator client to another user internally, the calling-parties display name appears correctly on the called-parties office communicator client, but on their Mitel desk phone the E.164 format is displayed.  Any guidence would be greatly appreciated.

Title: Re: Mitel 3300 & OCS R2 Integration - CallerID
Post by: tscht28 on January 14, 2010, 11:34:27 AM

After working many hours on this, it turns out not to be a Mitel issue.  Microsoft released a patch to fix this, this is the MS artile on it: http://support.microsoft.com/kb/972721/.  I had the patch installed, but the key to making this work is the XML file that is referrenced in the article.

Title: Re: Mitel 3300 & OCS R2 Integratio - Caller
Post by: ralph on January 14, 2010, 11:42:56 AM

Thanks for the update.   Glad to hear you found it.

Ralph