Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: thesavo on October 28, 2014, 09:14:54 AM
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System: 3300 MXe Controller. SX2000 Cabinets. SuperSet 420 and 4025.
I have some new users and they are easily confused. In the quest to build a bigger idiot, I was wondering if there is a way to remove the Speak@Ease option when using the Phonebook.
When a user presses the Phonebook Softkey, they can enter the name of a user in the directory using the keys on their keypad. Howerver the phonebook softkey turns to a speak@ease key. It is currently not programmed on our system. This is fine, but is there a way of removing this softkey when opening the phonebook?
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It's in COS. Option is "Voice Dial Preferred". Or "Speak@ease Preferred".
Ralph
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I checked my own COS number. The options are:
- Speak@Ease Preferred = no
- Voice Dial Preferred is not listed
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Is there a way to get rid of the option entirely? Speak@ease is already not set as preferred.
Sent from Tapa talk. Because SEO.
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I thought that was the way to remove it, via COS.
I don't have your version of software to test with so I'm afraid I won't be of much help here.
Ralph
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I just turned it to on. "speak@ease preferred" The softkey turned from a Phonebook to a Speak@ease when the keyset is idle. I don't have voice dial as an option.
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Perhaps I'll just update my new hire training documents, noting not to use it.
Sent from Tapa talk. Because SEO.