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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pradeepgali on October 15, 2014, 12:35:29 PM

Title: Mitel 3300 Inband DTMF
Post by: pradeepgali on October 15, 2014, 12:35:29 PM

I looking for setting up the Mitel 3300 for Inband DTMF. I could not find anything in the documentation. I would like to know if this is supported or not.
If this is supported by 3300, please let me know where i need to make changes.

Thanks

Title: Re: Mitel 3300 Inband DTMF
Post by: ralph on October 15, 2014, 04:22:36 PM

SIP? 
I don't think so.

Ralph

Title: Re: Mitel 3300 Inband DTMF
Post by: marcolive on October 15, 2014, 05:26:20 PM

To the best of my knowledge, MCD does not support inband

Title: Re: Mitel 3300 Inband DTMF
Post by: pradeepgali on October 16, 2014, 09:44:23 AM

Thanks for reply guys.

Title: Re: Mitel 3300 Inband DTMF
Post by: v2win on October 21, 2014, 11:57:49 AM

On the far end device can you try setting the DTMF signalling to RFC 2833?

Title: Re: Mitel 3300 Inband DTMF
Post by: pradeepgali on October 21, 2014, 12:00:20 PM

Yes, I can. DTMF 2833 with Mitel 3300 is working fine.

Title: Re: Mitel 3300 Inband DTMF
Post by: v2win on October 21, 2014, 12:06:54 PM

What are you trying to connect?

Title: Re: Mitel 3300 Inband DTMF
Post by: pradeepgali on October 21, 2014, 12:10:35 PM

3300 is connected to MBG and MBG is connected to ITSP. Reguarding the Inband DTMF, i just want to know if mitel 3300 will support INband DTMF. I know mitel supports outofband(RFC 2833)


Mitel 3300 ---> MBG ---> ITSP.

Title: Re: Mitel 3300 Inband DTMF
Post by: bluewhite4 on October 21, 2014, 02:26:55 PM

I'm fairly certain that the 3300 itself does, but you'll have issues with voicemail.

My theory is based on the fast that I had a SIP carrier sending me both inband and RFC2833 at the same time, rather than the RFC2833 we were negotiating for. Caused all kinds of weird issues for us.

Title: Re: Mitel 3300 Inband DTMF
Post by: pradeepgali on October 21, 2014, 02:31:12 PM

That's good to know. Is there any place in 3300 we can restrict the to RFC 2833 or to Inband DTMF? 

As for as i understand, Mitel only send outofband(2833), but if the service provider sends inband DTMF, Mitel can handle it. Is that true?