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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on October 06, 2014, 02:15:21 PM

Title: Programming a Call Forward
Post by: pakman on October 06, 2014, 02:15:21 PM

Hello,

I have Site A the main site in this scenario and site B the resilient site. I have all my phones at site B programmed to be running off site A. I need at least one phone on site B to be able to put site B into Night mode and day mode. I have it worked out from the stand point of I can dial *87 1150 8000 which takes the hunt group and sends it to our call center and I can dial **87 1150 to cancel this. Is it possible to setup a key on a phone at site B to dial these numbers automatically? I have tried programming a CDE Speed Call but it error ed out. I think I can program a key directly on the phone but was wondering if I could do it from within the system.
software is 6.0
Thanks,

Title: Re: Programming a Call Forward
Post by: ralph on October 06, 2014, 02:23:15 PM

Instead of using a key type of CDE Speed call try using "user speed dial"

Ralph

Title: Re: Programming a Call Forward
Post by: pakman on October 06, 2014, 03:13:19 PM

Thanks Ralph!! Cannot believe I over looked that one.....

Thanks,