Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cholzhauer on October 02, 2014, 03:28:18 PM

Title: Can I tie a session ID to a phone?
Post by: cholzhauer on October 02, 2014, 03:28:18 PM

I'm trying to read through the 5000 logs and I"m seeing a bunch of "dead socket response for session 'xxx'; error code='xxx'"

Is there some way I can tie the session number to a phone?

Thanks in advance

Title: Re: Can I tie a session ID to a phone?
Post by: Tech Electronics on October 02, 2014, 05:50:01 PM

Cholzhauer,

What logs are you referring to and why are you looking at them; are you having a problem or are you just trying to learn more about the 5000?

Thanks,

TE

Title: Re: Can I tie a session ID to a phone?
Post by: cholzhauer on October 03, 2014, 09:35:57 AM

These are the live logs available through programming.

This relates to my other post about our 5000's crashing randomly

Title: Re: Can I tie a session ID to a phone?
Post by: Tech Electronics on October 03, 2014, 11:54:21 AM

Cholzhauer,

You would need access to the OAI stream to determine that, that is if it were a phone which I am not convinced it is. Look up the error code and see what it says it is for, use the help (?) button to determine that through system alarms.

Thanks,

TE