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Mitel Forums => Mitel Software Applications => Topic started by: v2win on December 22, 2009, 11:03:22 AM

Title: UC 3 Advanced
Post by: v2win on December 22, 2009, 11:03:22 AM

Anyone using it?

Issues?

Title: Re: UC 3 Advanced
Post by: v2win on January 18, 2010, 02:26:52 PM

Found a bug

If you bond the NIC's in the MSL the application will crash.

Title: Re: UC 3 Advanced
Post by: Mattmayn on January 20, 2010, 12:03:55 PM

Also, if you use AWC as your collab then you must use the IP address not the FQDN of the AWC in the config. They claim 3.1 will resolve.

Title: Re: UC 3 Advanced
Post by: Mattmayn on January 20, 2010, 12:15:15 PM

I am having problems with the config option on my client. It works on the other five users I configured but not on my desktop or laptop. It acts as though I never tried to select the option.

Other than those two issues I haven't seen anything, although I have just started using it.

Title: Re: UC 3 Advanced
Post by: v2win on January 22, 2010, 01:36:02 PM

I have 3 clients that are doing the same configuration nothing happens issue. The interesting thing is when I first installed them it worked fine.

The other thing is the "dss/blf" functionality doesn't seem to work. It works if you reboot the server but stops after a while. I sent some logs to design but haven't heard anything back yet.

Title: Re: UC 3 Advanced
Post by: Mattmayn on January 25, 2010, 07:18:11 AM

I haven't seen the BLF issue. I have installed the client on about ten machines and mine is the only one with issues, well my desktop and laptop. Go figure.

Title: Re: UC 3 Advanced
Post by: v2win on February 08, 2010, 10:30:19 AM

I did figure the BLF issue out I didnt have presence enabled in the features.

But now none of the clients can get into the configuration option. I installed the software on my laptop and it does the same thing..... time to call Mitel.

Title: Re: UC 3 Advanced
Post by: Mattmayn on February 09, 2010, 10:34:55 AM

I have a ticket open and it has gone quiet. My server keeps losing connectivity for no reason. It is like MSL is shutting down the NIC. I must go manually reboot and it will work agian. Another thing that is annoying is that if you have a multicall on sets that is in use the BLF indicates that the set is in use. There may be a way to solve this but I haven't had the time to look for it.

Title: Re: UC 3 Advanced
Post by: nck on February 16, 2010, 03:18:35 PM

Do users need to logon at the UC3 client manually or is this automated (like YA and UC2 Advanced)?
(Is looking for information and thinking about an upgrade to UC3)

Title: Re: UC 3 Advanced
Post by: v2win on February 16, 2010, 03:33:37 PM

Its a separate account unlike the YA 2 where it used the Windows credentials. There is an option to remember password so they dont have to retype the password on every login.

Title: Re: UC 3 Advanced
Post by: v2win on February 16, 2010, 05:56:48 PM

We know why we cant open the client. If you have more than 6 line appearances on your phone the config wont open.

Title: Re: UC 3 Advanced
Post by: nck on February 18, 2010, 12:27:52 PM

But when a users is "Flexing", where we use hotdesking for, is there an option to save the information on the users homedrive?
Someone who can send me some screenshots of the management, login screen for users and the user interface?

Title: Re: UC 3 Advanced
Post by: Mattmayn on February 18, 2010, 03:42:59 PM

Is the config issue a bug or intentional?

Title: Re: UC 3 Advanced
Post by: ralph on February 18, 2010, 04:27:48 PM

v2win and I talked real time about this.
It's a bug.  uh I mean "un-intended feature enhancement"


Ralph