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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bpone on September 18, 2014, 05:04:57 AM

Title: Old MX controller's RAM
Post by: bpone on September 18, 2014, 05:04:57 AM

Hello
a customer has an old MX controller (Part number:50004190), running software ICP 9.
This controller does not have 512 RAM, so i cannot upgrade it to MCD.
Does anyone know if there is additional RAM i can add to the controller?
Otherwise i will have to replace the controller itself.
Thanks in advance.

     BR/John

Title: Re: Old MX controller's RAM
Post by: sarond on September 18, 2014, 05:22:57 AM

Pretty sure you are going to have to get new controller.

Not upgradeable due to being hard soldered.

Title: Re: Old MX controller's RAM
Post by: bpone on September 18, 2014, 05:35:07 AM

Thanks very much.

    BR/John

Title: Re: Old MX controller's RAM
Post by: jrg0852 on September 18, 2014, 08:32:04 AM

I may be wrong, but there is a 256 mod. that you can add to certain systems, but maybe not the MX, that will bring you up to 512. P/N 56005086RC. You'll have to check the hardware man. to see if the MX accepts this. Sorry if it doesn't.

Title: Re: Old MX controller's RAM
Post by: pmhaynes on September 18, 2014, 12:14:07 PM

not sure on the age. But i have upgraded a few system by replacing the 256mb module with a 512mb so dimm.
I bought mine from Mitel.
Part numbers are in the release notes/manuals

Title: Re: Old MX controller's RAM
Post by: lundah on September 18, 2014, 02:17:01 PM

The ram on the MX is not upgradeable, have to get a new controller.