Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: scrill on September 15, 2014, 04:37:24 PM

Title: Associated to Non-Associated Boxes
Post by: scrill on September 15, 2014, 04:37:24 PM

I feel like I've done this before, however, can't remember how...I have a mailbox that is currently associated to an extension.  I want to make it a non-associated box now and am wondering if that's possible without wiping the box and recreating it?

Any help is appreciated, thank you!

Title: Re: Associated to Non-Associated Boxes
Post by: dwayneg on September 15, 2014, 05:01:52 PM

Delete the extension: if IP, just delete it in PHONES list, if digital or analog change to NONE in the port list of the card.  If you then want to recreate the extension you may, but it must have a different number than mbox (or re-number mbox first).

Title: Re: Associated to Non-Associated Boxes
Post by: scrill on September 15, 2014, 06:01:40 PM

Wow, I feel like it should be harder than that!  Thank you for your help, that worked.  I was putting WAY too much thought into it.