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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: JasonTL on September 11, 2014, 04:42:54 PM

Title: Call Trace Commands
Post by: JasonTL on September 11, 2014, 04:42:54 PM

What is the best call trace command to capture first and second alternative routing? I would like to capture a call through first and second alternatives to make sure it is going through correctly. For this example I am wanting to ring the main line (ext. 100) ring twice then move to ext. 101, ring twice then move to a call queue ext. 102.

J

Title: Re: Call Trace Commands
Post by: jrg0852 on September 12, 2014, 07:55:14 AM

Here is a doc. on the traces and what they indicate. Someone else will have to chime in on your specific question. Thanks..........

Title: Re: Call Trace Commands
Post by: pmhaynes on September 12, 2014, 08:51:25 AM

more of the same
http://www.phonesystemhelp.info/how-to-use-ccs-trace-mitel-3300/

Title: Re: Call Trace Commands
Post by: JasonTL on September 12, 2014, 04:14:01 PM

Thanks for the .pdf. I think I got what i am looking for.


J