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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jrg0852 on August 29, 2014, 02:43:24 PM

Title: MXE III hard drive failure (SATA)
Post by: jrg0852 on August 29, 2014, 02:43:24 PM

Hi, ya'll. I have a tkt. open with Mitel, but would also like to get some field feedback (the best kind). So, I have a HD (HD#2) at a client that has a bad sector. I tried clearing the sockets, re-raiding. The Raid went through successful only to get the same error. I have changed the sub system card (raid controller) to no avail. I am changing the HD on Tuesday. Hopefully this will do it. Any feedback on anyone else running into this? Thanks in advance.

Title: Re: MXE III hard drive failure (SATA)
Post by: jrg0852 on September 02, 2014, 08:24:48 AM

It ended up being the 2nd HD. A note on clearing the sockets. Give it more time than they say. Let it go for 10 minutes without any drives in. Then power off. Insert the 1st HD (#1). Power back on. Allow system to come up FULLY. Insert HD#2. The raid begins automatically. Typically takes 1 to 1 1/2 hours to complete. Keep running the SHOW STATUS RAID command to see the process. Thanks.