Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: ranman on August 27, 2014, 12:14:43 PM

Title: Stumped
Post by: ranman on August 27, 2014, 12:14:43 PM

I have taken over a Mitel sx200 and ever since we had a power outage, there is one user who's voicemail, when she is on the line and receives another call, says being transferred to administrator. I've deleted and re-created her mailbox and haven't heard anything for 3 weeks, until today. My knowledge is limited with this system. Any suggestions?

Title: Re: Stumped
Post by: lundah on August 28, 2014, 10:11:43 AM

If it only happens on busy and not on no-answer, check the rerouting and forwarding on the phone to make sure they're both set for the same destination, sounds like that may not be the case.

Title: Re: Stumped
Post by: ranman on August 28, 2014, 11:01:34 AM

Thanks. I will. Like I said, I'm a newb to this older PBX system. What option would that be?
Thanks.