Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: delvc4 on August 05, 2014, 07:41:20 PM

Title: Incoming/Outgoing Calls on 3300
Post by: delvc4 on August 05, 2014, 07:41:20 PM

Hi all - -

I'm new to the 3300. . .I am having a heck of a time configuring the system to make outgoing calls and receive incoming calls. I have configured the extensions and voice-mail but I am struggling with setting up the system to make and receive telephone calls via a traditional telephone line. Any assitance would be greatly appreciated.

I'm learning, so thank you for being patient and with your assistance.

Chris

Title: Re: Incoming/Outgoing Calls on 3300
Post by: ralph on August 05, 2014, 08:38:31 PM

What type of trunks do you have?

Title: Re: Incoming/Outgoing Calls on 3300
Post by: delvc4 on August 05, 2014, 11:49:14 PM

Ralph - -

They are the standard L/S ports that come with the controller. The system won't let me assign a trunk number in the database. It throws an error after processing the information that I need to "leave all the fields blank".

Title: Re: Incoming/Outgoing Calls on 3300
Post by: ghost on August 06, 2014, 12:12:57 AM

First make sure you have your analog board programmed

check Hardware -> Modules -> Analog Service Units
The first line should have a unit and programmed type programmed (Port and and installed type should auto populate)

Then work through your Trunk Attributes, CO Trunk Circuit Descriptors, Analog Trunks, Trunk Groups