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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dan231 on July 11, 2014, 12:25:02 PM

Title: System Backups (how to?)
Post by: dan231 on July 11, 2014, 12:25:02 PM
I have a 5000 system with db programming boxes at each location.
When I open the System Administration & Diagnostics program, I find a backup option within the System Connection options (System Mgmt Tools drop down/Manage backups/Configure Backups).

From what I gathered, this is a full system backup, is that correct?

Also, from the help: "Scheduled Backups are not supported for Remote Configuration connections."  Does this mean I can not schedule a backup at a branch location?
Title: Re: System Backups (how to?)
Post by: Hovus on July 11, 2014, 02:03:43 PM
What that means is if you have something set up for "How will you connect to the system when off-site", the Modem or Network connection of that local connection is not supported for the automatic backups. If all branches' systems are pingable locally from that PC, you should be fine. 
Title: Re: System Backups (how to?)
Post by: dan231 on July 11, 2014, 02:08:52 PM
Great!  Thank you.
Title: Re: System Backups (how to?)
Post by: MrNitch on July 16, 2014, 04:27:07 PM
When you say 'full system backup' depending on the DB version [5.1 and newer I believe] you have to save the VM portion to a USB plugged into the PBX. I am not sure what version of 6 changes this but at 6.0.9.61 I have the ability to save the VM to the computer or network share.
Title: Re: System Backups (how to?)
Post by: dan231 on July 16, 2014, 04:32:36 PM
When you say 'full system backup' depending on the DB version [5.1 and newer I believe] you have to save the VM portion to a USB plugged into the PBX. I am not sure what version of 6 changes this but at 6.0.9.61 I have the ability to save the VM to the computer or network share.

My backup options said save everything to network.
Title: Re: System Backups (how to?)
Post by: MrNitch on July 16, 2014, 04:40:13 PM
Sounds like you would be getting everything then, the older versions just give the option of 'Database to a PC' or 'Database to PC and voice data elsewhere'. If you wanted to confirm version after opening Mitel System Admin and Diag while your PBX is selected in the System connection section the Call processing version just above should say 6+.
Title: Re: System Backups (how to?)
Post by: dan231 on July 16, 2014, 04:47:55 PM
Looks like 6.0.10.77