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Mitel Forums => Mitel Software Applications => Topic started by: PokerMunkee on July 10, 2014, 04:51:21 PM

Title: Saving VM Password
Post by: PokerMunkee on July 10, 2014, 04:51:21 PM

Have a fairly new Mitel 3300 and NuPoint voicemail server.

On my Mitel 5330e phone, I go to SETTINGS -> Voicemail.  I can't login.  It says "Could not login because the server is not configured".

I've checked the COS on both the 3300 and NuPoint and can't find an option for this.  I want my phone to save my voicemail password when I check my messages.

Any ideas?

Title: Re: Saving VM Password
Post by: sarond on July 10, 2014, 07:33:34 PM

Have you setup the Visual Voicemail form in the MCD?

Title: Re: Saving VM Password
Post by: PokerMunkee on July 11, 2014, 12:19:06 PM

Thanks. Adding the IP and Hunt Group in the "External Visual VM" form now lets me log in from the phone now.

However, it still isn't saving my password.  How do I not input my password each time I hit the voicemail button on my 5330e?

Thanks!!