Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bpone on July 03, 2014, 04:53:28 AM

Title: Voice Mail problem
Post by: bpone on July 03, 2014, 04:53:28 AM

Hi All
on an MXe controller running MCD 6 SP3 i am trying to set the voice mail.
The system has 4 vm ports which i gave numbers 600-603. I created a COS for the VM and a hunt group (cuclical) nymber 100.
When i try to add the VM ports 600-603 to the group, it does not let me replying that the extensions has some features not defined as voice mail.
Any ideas?
Thanks in advance.

    BR

Title: Re: Voice Mail problem
Post by: x-man on July 03, 2014, 05:21:29 AM

did you set the VM hunt group type  as VM in the hunt group or have you left them it voice? It has to be set as VM so you can add the ports in IIRC.

Title: Re: Voice Mail problem
Post by: bpone on July 03, 2014, 05:30:57 AM

Hmm
to tell you the truth, i dont remember, i will check it out and let you know.
Thanks very much! :)

   BR

Title: Re: Voice Mail problem
Post by: bpone on July 03, 2014, 05:35:46 AM

Yes i had set it up ok as voice mail type and not voice.
The message from the system is  one of COS types assigned for the extension is not set for VM!
Very strange.
   
   BR

Title: Re: Voice Mail problem
Post by: pmhaynes on July 03, 2014, 05:56:49 AM

The cos of the voicemail ports need to have "voicemail port?" Set to yes.



Sent from my iPhone using Tapatalk

Title: Re: Voice Mail problem
Post by: bpone on July 03, 2014, 06:20:41 AM

Yes they have it.
Very strange, propably i am missing something, i will check again my configuration and let you know.
Thanks very much indeed!

   BR

Title: Re: Voice Mail problem
Post by: x-man on July 03, 2014, 06:37:26 AM

Station Attributes form ...have you allocated the COS in there?

Title: Re: Voice Mail problem
Post by: bpone on July 03, 2014, 07:10:10 AM

Exactly my friend!
I forgot to set there :P
Now everything works fine.
Thank you all very much.

    BR

  BPONE