Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rizzir on July 01, 2014, 08:56:39 AM

Title: Mitel 3300 Recording
Post by: rizzir on July 01, 2014, 08:56:39 AM

Hi All,

I am new to all this stuff so please bare with me

We have Mitel MiVoice Business 3300 in our Office.

I am IT Professional and have been assigned Task to find out Recording Solution for Mitel MiVoice Business 3300.

I have one computer developer who need API's access for TAPI.

I have very little unterstanding , how to achieve this? I would really appreciate if somone can point me right direction.

I believe there are already other Recording Solutions out like Retell and Qubeic...which are quiet Expensive,

Not sure if there is any open source solution is implement recording for Mitel 3300.

Does any one knows anything about this.

Thanks  :)

Title: Re: Mitel 3300 Recording
Post by: ralph on July 01, 2014, 09:17:05 AM

In March of 2014 Mitel bought Oaisys (http://oaisys.com/).   

In the UK I think you can look into Red Box Recorders (http://www.redboxrecorders.com/) also.

Ralph

Title: Re: Mitel 3300 Recording
Post by: v2win on July 01, 2014, 11:48:27 AM

Will the embedded record a call work for what you are trying to do?

Title: Re: Mitel 3300 Recording
Post by: matthew on July 01, 2014, 06:45:21 PM

Quote from: rizzir on July 01, 2014, 08:56:39 AM

I have one computer developer who need API's access for TAPI.

http://edocs.mitel.com/

Title: Re: Mitel 3300 Recording
Post by: johnp on July 01, 2014, 07:24:20 PM

Recording can cost. If station side is used the cost will likely go higher. I myself try an minimize this my using line side. I also would put in an Adtran 908e if the circuit was sip.