Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: fleets9876 on June 24, 2014, 04:40:08 PM

Title: Speaker Button
Post by: fleets9876 on June 24, 2014, 04:40:08 PM
I have an extension where the speaker doesn't work and have tried 3 different handsets.
I don't see any system or extension flags to turn off speaker and the keymap has it set correctly.
Is there something I am missing?
Title: Re: Speaker Button
Post by: NTEDave on June 24, 2014, 04:45:46 PM
Phone is in Headset mode?

317 is the (default) code to toggle it on and off.
Title: Re: Speaker Button
Post by: fleets9876 on June 25, 2014, 09:16:12 AM
Yes that was it. Odd it didn't show that within DB Programming.
Thanks!
Title: Re: Speaker Button
Post by: acejavelin on June 25, 2014, 10:07:11 AM
Yes that was it. Odd it didn't show that within DB Programming.
Thanks!
There is a flag... in System > Devices & Feature Codes > Phones > xxxx > Flags, it is called Headset On/Off and should be No under normal circumstances. If you are using a wired headset it maybe set to Yes and the speaker button is used to toggle the headset on and off.