Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: JpPhysics on June 24, 2014, 12:58:50 PM
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Hello all and thanks for taking the time to read my post.
Let me start by saying that I know absolutely nothing about our Mitel Phone system other than it is a 3300icp.
I can get into the Mitel Communications Director which I am sure I can use to break the system.
I have a new project from our Human Resources department. They are looking for a single point of entry for new employees.
I am in the research phase of this project and the Mitel System comes up as one of the many areas we have to enter employee information.
My question(s) are..
1. Is there a way to add/update/delete user information via a direct connection to the database?
2. Is there a way to get all the user/speed dial records from the database directly?
My follow up is of course how would I get started?
Thanks for the time.
John
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Unless I'm mistaken and someone else wants to chime in, you can export any and all of the info you are looking for.
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Are you looking for a way to do automated changes to the Mitel 3300? For example, a new employee starts and is entered into a company database, and then the Mitel is updated automatically with this information? I don't think this is possible... There are ways to import and export comma-delimited files, but I believe they must be done manually, although the scheduler may be able to automate this somewhat, it will still need to be manually driven.
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Can you not do it via Active Directory integration is using a MS server...thought there was some way that the Mitel could pick up the information. maybe not all but quite a lot?....
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Yes you should be able to do it via Active Directory if you are using it.