Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Vicbob on June 13, 2014, 08:20:39 AM

Title: Police Dispatch Voice & Radio on headset?
Post by: Vicbob on June 13, 2014, 08:20:39 AM

Propose a mitel Mi Voice office, With 5330e phones need to integrate with a Motorola MCC 5500 with call director.
Has anyone done this and how? Dispatcher will have one headset, when they have a voice call they will press the button and the voice call will be muted and transferred to the speaker on the console and then they will have radio transmission. after they release the button back to voice call.

Thank you
Vicbob

Title: Re: Police Dispatch Voice & Radio on headset?
Post by: acejavelin on June 13, 2014, 08:38:11 AM

Look at the current setup... Been a few years since I worked on this but it seems to me its just a handset connection to the panel... From handset port on phone into console, then from console to headset and the handset actually plugs into  the console

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Title: Re: Police Dispatch Voice & Radio on headset?
Post by: Vicbob on June 13, 2014, 09:25:06 AM

Can not see the picture?

Title: Re: Police Dispatch Voice & Radio on headset?
Post by: acejavelin on June 14, 2014, 09:18:16 AM

Quote from: Vicbob on June 13, 2014, 09:25:06 AM

Can not see the picture?

No picture attached... I meant go look at there existing setup. We did this with another system once, I the audio connection was the easy part if I recall correctly.

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