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Mitel Forums => Mitel Software Applications => Topic started by: pmhaynes on June 12, 2014, 04:08:10 AM

Title: How to review log files on MSL
Post by: pmhaynes on June 12, 2014, 04:08:10 AM

When it all goes wrong and you don't know why, its time to look through the log files.

Sometimes you need see what is happening realtime in the log rather than historical.

I use a linux command "tail" to look through the logs in putty

http://www.phonesystemhelp.info/how-to-use-tail-in-msl-log-files/ (http://www.phonesystemhelp.info/how-to-use-tail-in-msl-log-files/)

Title: Re: How to review log files on MSL
Post by: bluewhite4 on June 12, 2014, 07:44:11 AM

Thanks pmhaynes, but what about a list of what each log file is? I've known how to use tail, but struggle to know which log file to look at for various things.

Title: Re: How to review log files on MSL
Post by: Navarre on June 12, 2014, 09:20:12 AM

Most of the logs are owned by third-party Unix processes, logged through syslog. For Mitel services, they usually have their own logs, using svlogd under runit.

If the logs begin with a tai64n timestamp, don't forget to pipe them through tai64nlocal.

Title: Re: How to review log files on MSL
Post by: pmhaynes on June 12, 2014, 11:38:13 AM

Quote from: bluewhite4 on June 12, 2014, 07:44:11 AM

Thanks pmhaynes, but what about a list of what each log file is? I've known how to use tail, but struggle to know which log file to look at for various things.

Same here, I will update with the ones i know when i next dig my notes out.