Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ChadH on June 09, 2014, 08:03:38 AM

Title: MCD 3300 Ghost Extension
Post by: ChadH on June 09, 2014, 08:03:38 AM

Went to add a user today with extension # 2634, however, I get a return error of "Directory Number Already Exists".  I have not been able to find this extension anywhere so I can delete it.  I've used the Locate Extension Number command line and it returns "0" results.  I've checked Call Forwarding Profile and no records exist (if i call extension it forwards to an external #).  I'm totally at a loss here any help would be appreciated as I have to use this extension, so finding and deleting is a must!

Title: Re: MCD 3300 Ghost Extension
Post by: sarond on June 09, 2014, 08:20:24 AM

Rather than using Locate Extension Number, just use Locate Number.

Title: Re: MCD 3300 Ghost Extension
Post by: ChadH on June 09, 2014, 08:23:49 AM

That worked!  Thank you.