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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: PGI_ITguy on April 16, 2014, 06:57:04 PM

Title: need help with notification settings please!
Post by: PGI_ITguy on April 16, 2014, 06:57:04 PM

 Hey guys i don't know if its possible but i thought i would ask,  I have set up my extension so when it gets a voicemail it calls my cell phone right away and lets me know there is a message. by default it only calls me twice in 15 min intervals. I would like it to call me until i pick up and check the message. I looked everywhere and i cant find any parameters to change. any help is greatly appreciated

Title: Re: need help with notification settings please!
Post by: jrg0852 on April 17, 2014, 10:22:10 AM

Hi, PGI. Is this embedded or Nupoint?

Title: Re: need help with notification settings please!
Post by: PGI_ITguy on April 17, 2014, 06:19:26 PM

I'm not entirely sure, I know we are not on nupoint, we have been told to upgrade to the newest micollab server but we have not done that yet. i think our version is still called (Mitel Applications Server). Im new to the phone game so sorry if i did not provide the info you need to help me.

Title: Re: need help with notification settings please!
Post by: 127.0.0.1 on April 17, 2014, 11:41:42 PM

A couple of things.  MiCollab == MAS == you might be using NuPoint.  How did you program the mailbox, in the PBX or in the MAS?

Title: Re: need help with notification settings please!
Post by: PGI_ITguy on April 18, 2014, 11:10:44 AM

Our MAS release level is 4.2 SP2 and our active software load is 10.2.2.10 if that helps. i think Nupoint is in release 5.0 but i could be wrong. I programed the mailbox thru MAS.