Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Big_Blue on April 03, 2014, 09:22:36 AM

Title: VM Disable forward to Cell Phone
Post by: Big_Blue on April 03, 2014, 09:22:36 AM

I have a site with a 3300 running 4.0 with a user that after the greeting the auto attendant comes on and says press 2 to transfer to his cell phone.  When someone does that it calls someones extension, he doesn't remember setting that up. I can't find where in the admin console to fix this. Anybody know where I can change this number or does it have to be done by the user?

Title: Re: VM Disable forward to Cell Phone
Post by: ralph on April 03, 2014, 10:12:17 AM

The user has to log into his mailbox via TUI.
I forget the exact sequence of buttons to push but he'll have to log in and delete the number that's in the cell.
That will deactivate it.

Ralph

Title: Re: VM Disable forward to Cell Phone
Post by: lundah on April 03, 2014, 10:20:35 AM

I believe it's 2 - 2 - * from the User Options menu.

Can also be done system wide by disabling personal contact numbers from the system administrator mailbox.

Title: Re: VM Disable forward to Cell Phone
Post by: Big_Blue on April 03, 2014, 02:04:19 PM

Ok thanks, will do