Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: PC77375 on April 01, 2014, 03:20:40 PM
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I have a system speed call 2XXXX that dials 8XXXX. When the original number is dialed, the phone displays the actual number 8XXXX. Is there any way to mask the actual number if I don't want users to know that they are being redirected? I tried adding both the original and real number to the telephone directory, but no difference. I thank you all in advance for your insight!
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No. There isn't a way to mask the actual.
You could just renumber 8XXXX to be 2XXXX.
Or if 8XXXX happens to be a hunt group you can just recreate 2XXXX as a hunt group with the same members.
Ralph
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This might work, too:
"Associted Directory Number", 8XXXX, CPN Substitution, 2XXXX. Save and test. This may only affect outbound now that I think about it. Worth a try.
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It is a Speed call that resides in a cluster, so I'd rather keep it as a speed call.
Maybe a DN that forwards always?
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In the telephone directory assign the 8XXXX number a name and mark it private.