Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hydroman on September 24, 2009, 02:12:01 PM

Title: Play on Phone - Mitel 3300 ICP and Microsoft 2007 UM
Post by: hydroman on September 24, 2009, 02:12:01 PM

We are currently using UM with our Mitel 3300.  Play on phone was working, but now it doesn't.  You can select play on phone, phone rings, you pick up reciever, no message.  The UM indicates connecting.  Any help would be appreciated.

Title: Re: Play on Phone - Mitel 3300 ICP and Microsoft 2007 UM
Post by: hydroman on September 28, 2009, 07:05:43 PM

More info on this.  I get the following error in the UM event log:
An outbound call could not be established, the selected outbound gateway 10.83.100.4 returned this error:  A sip request failed, but no response code recieved.  The current operation is "Opening".  The session state is "Disconnected".  The remote is sip:7592@10.83.100.4;user=phone.

We are abel to make/recieve calls, just unable to play on phone. 

Title: Re: Play on Phone - Mitel 3300 ICP and Microsoft 2007 UM
Post by: hydroman on September 29, 2009, 07:38:28 PM

Looks like this is not a Mitel issue.  Currently the Play on Phone is working.  Ran a UMConnectivity -ListenPort 5060: Nothing to report, ran for port 5065.  Got results.  Need to look into changing this port.