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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on March 12, 2014, 11:04:45 AM

Title: Call Privicy Question - Mitel 3300
Post by: ralph on March 12, 2014, 11:04:45 AM

I have a user who's COS allows for Privacy Release.
They want other users to be able to barge in on the line.
But, there are times when they don't want people to be able to barge in.

This would seem to be why the "Call Privacy" FAC was created.

But, when the users dials <FAC><Outside Number> the line is still able to be barged in on.

Any suggestions as to why this might not work?

Ralph

Title: Re: Call Privicy Question - Mitel 3300
Post by: jrg0852 on March 12, 2014, 03:00:28 PM

Hey Ralph. I thought when the COS is setup correctly when the user is on a call they will see "Privacy Release" as a key above the black line. Then pressing that allows others to barge.

Title: Re: Call Privicy Question - Mitel 3300
Post by: ralph on March 12, 2014, 03:35:27 PM

Yes but my user wants normal mode to be "Privacy Release" and only occasionally wants to make the call private.

Ralph

Title: Re: Call Privicy Question - Mitel 3300
Post by: johnp on March 12, 2014, 03:56:47 PM

I wonder if an account code would work

Title: Re: Call Privicy Question - Mitel 3300
Post by: ralph on March 12, 2014, 04:07:44 PM

What would an account code do?

Ralph

Title: Re: Call Privicy Question - Mitel 3300
Post by: johnp on March 12, 2014, 04:15:16 PM

Change the class of service of the phone during the call

Title: Re: Call Privicy Question - Mitel 3300
Post by: ralph on March 12, 2014, 04:28:25 PM

Ah!  Great idea.
I don't think it will change mid-call features but I'll have that tested.

Ralph

Title: Re: Call Privicy Question - Mitel 3300
Post by: johnp on March 13, 2014, 10:24:26 AM

Should have read for the duration of the call. Enter the account code before dialing out.