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Mitel Forums => Mitel Software Applications => Topic started by: rlafata on February 20, 2014, 09:05:32 AM

Title: Edit UCA accounts
Post by: rlafata on February 20, 2014, 09:05:32 AM

Has anyone found a workaround to edit UCA accounts?   When a user gets a new last name you have to delete the account and add back.   I can edit my own account but all other accounts first and last name is greyed out.  We are on UCA server version 6.0 using client 5.1.34.0.

Title: Re: Edit UCA accounts
Post by: markyb73 on February 21, 2014, 03:54:57 PM

so on the phone system you change the users last name, then get UCA to sync to the pbx.
Is the account still not there with a new last name? And can you not just change the login credentials?

Title: Re: Edit UCA accounts
Post by: rlafata on February 24, 2014, 01:54:00 PM

We have several PBX nodes and currently we are not synching with them.  Do you know how to synch just one node instead of all?   I can change the login credentials but I have several to change due to I have to put English first names in for our China location.

Title: Re: Edit UCA accounts
Post by: rlafata on February 28, 2014, 09:14:37 AM

The PBX sync did the trick.   Thanks!