Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: thesavo on February 18, 2014, 05:07:16 PM
-
We are using SX2000 Switch cabinets and a 3300 ICP.
I have searched and found that this question was asked in the following threads.
http://mitelforums.com/forum/index.php/topic,4832.msg20977.html#msg20977
http://mitelforums.com/forum/index.php/topic,2854.msg11261.html#msg11261.
My question is a little different. I primarily answer helpdesk calls using the speaker phone on my SuperSet 4150 or my Lab phone Superset 4025. I don't use a headset. Is there a way for DNI phones to trigger an in-use indicator without using the hand set?
Something like these (http://www.sandman.com/wizard.html#wizard) exist but they seem to be useful for POTS lines. Is there away for the the large Message Waiting indicator on the top of the superset to function likea DSS/Busy Lamp while I am on the speakerphone? I am not able to close the door to my office otherwise I would. Passer-by's take the hint when the handset is up-to my head. But when I am on speakerphone call they walk-in an start talking. I have brought this up to my manager and he mentioned that he also would like the same thing but he hasn't found the answer either. Being in IT I need my handsfree to type and take notes.
I thought of using a 2nd pair and hooking up a second superset. Then filling the softkeys with DSS/Busy lamps for the helpline KEY SYSTEM extension. I don't want to have to hookup N+1 phones for every one in IT.
-
Might sound silly!
Get a small night lamp and turn it on manually.
-
I have thought of setting up an "on-air" sign. I am sure there are too many TDM or DNI protocols to make a universal device. I was hoping someone else had this issue and found an in-band or automatic solution.