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Mitel Forums => Mitel Software Applications => Topic started by: MGO on February 17, 2014, 06:21:52 PM

Title: UCA / UCX Editions
Post by: MGO on February 17, 2014, 06:21:52 PM

What are the various editions of UCA / UCX?  I'm not sure if UCX is still a product but it appears on the web from various google searches in addition to things like UCA Basic, Web, Desktop etc...

Is there a matrix showing what versions are currently available for purchase and what features they each have?

Title: Re: UCA / UCX Editions
Post by: martyn on February 17, 2014, 07:12:45 PM

UCX was retired off around the middle of last year. UCA basic was kind of introduced to replace it.

Title: Re: UCA / UCX Editions
Post by: MGO on February 18, 2014, 04:50:29 PM

Do you know what the differences are between UCA Basic and UCA?  Is there a features list?

Title: Re: UCA / UCX Editions
Post by: acejavelin on February 18, 2014, 05:27:47 PM

Is this what you are looking for? http://www.getcomptel.com/product-announcements/changes-to-mitel-s-free-uc-client-program.html

Also, Mitel still sells UCX, but only as additional seats for existing sites that have a UCX deployment.

Title: Re: UCA / UCX Editions
Post by: martyn on February 18, 2014, 05:28:20 PM

I know there is a "proper" official one somewhere, but the first one I came across was this (http://www.getcomptel.com/product-announcements/changes-to-mitel-s-free-uc-client-program.html)

Title: Re: UCA / UCX Editions
Post by: martyn on February 18, 2014, 05:28:59 PM

Quote from: acejavelin on February 18, 2014, 05:27:47 PM

Is this what you are looking for? http://www.getcomptel.com/product-announcements/changes-to-mitel-s-free-uc-client-program.html

Also, Mitel still sells UCX, but only as additional seats for existing sites that have a UCX deployment.

Seems we googled for the same thing at the same time!  :)

Title: Re: UCA / UCX Editions
Post by: MGO on February 18, 2014, 06:54:16 PM

That link seems to suggest that UCA Basic is free?  Is that true?

Title: Re: UCA / UCX Editions
Post by: martyn on February 18, 2014, 07:01:44 PM

Quote from: MGO on February 18, 2014, 06:54:16 PM

That link seems to suggest that UCA Basic is free?  Is that true?

Correct yes it is free.
You need a server to host the UCA basic on though, where as UCX was only a client based set up before. You still install the UCA client as per a normal installation on the users PC, it is just limited in functionality.

Title: Re: UCA / UCX Editions
Post by: MGO on February 18, 2014, 07:04:18 PM

Thank you...

Title: Re: UCA / UCX Editions
Post by: MitelAvayaNortel on February 19, 2014, 06:43:50 AM

Out of interest is the server expensive to buy?

Title: Re: UCA / UCX Editions
Post by: MGO on February 19, 2014, 03:33:39 PM

I assume you are referring to the physical server hardware?

This depends on how much processing the server will do (based on call volume), but not really expensive if you buy yourself.  I was sent a quote for a Dell PowerEdge R210 which is a pretty cheap rack mount server.  I was told minimum RAM needed is 6GB.

Title: Re: UCA / UCX Editions
Post by: MitelAvayaNortel on February 20, 2014, 06:58:45 AM

Thanks for the info, is the server license expensive?