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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: 619Tech on February 05, 2014, 04:27:15 PM

Title: Mailbox Error
Post by: 619Tech on February 05, 2014, 04:27:15 PM

I think I've seen this before, but cannot find:

3300
v12.0.0.52 - Embedded VM

User calls VM and instead of being prompted for password, hears "In use, try again later".

Title: Re: Mailbox Error
Post by: lundah on February 05, 2014, 04:33:15 PM

Someone else is logged into that mailbox, or the system thinks someone is, at least. Check for any ports that are locked up. Might be able to clear it with an "iPVM_Stop" and "iPVM_Start" from the RTC shell (this will take the embedded VM out of service momentarily), if that doesn't work, reboot the 3300.

Title: Re: Mailbox Error
Post by: 619Tech on February 05, 2014, 06:05:52 PM

They have front end AA, so I'll go with a scheduled reboot tonight.

THX!